New full length video:

“In this video, I cover the key principles of healthy boundary setting and successful confrontations:

• Make sure that they're prepared for it.
• Keep it one to one.
• Know that you will not be able to prevent bad reactions from happening.
• Keep it to a single topic.
• Make sure you provide examples and evidence.
• You're not trying to win.
• Take your time, but be concise.
• Try to be non judgmental by showing your own weaknesses, your vulnerabilities, even your naivety.
• Rather than suppressing emotion, like anxiety, or anger or anything else that comes up, try to process it and express it.
• The more emotional you notice yourself or the other person becoming, the slower the conversation needs to go.
• Make sure if this is the kind of confrontation where you're actually asking them to change their behavior, be very, very clear about what you want that change to be.
• Understand that the first reaction doesn't count.
• After each confrontation, write down notes about what happened.”

Check out the full video here:

» Navigating Difficult Conversations (pt.2): The Principles of Powerful Confrontations

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